Komplete Kontrol S49 not triggering samples In Logic (Mac)

Hi getting very frustrated with this so hoping someone can help.

I have been using S49 within Logic Pro for a few years now trouble free . But have just got this new problem. I have set up a sample instrument via Kontakt 6. However I cannot get the S49 to trigger the samples. I can see there is MIDI input info coming in but no sound coming out. I have also tried to set up another instrument in komplete kontrol. It is loaded on the S49 keyboard and again when I play the keys, I can see the input notes showing in Logic, but no sound. FYI, when I use the mouse to trigger sounds that works ok.

I have loaded in a recent track that was working fine, and now that is also not working- I cannot trigger sounds from my S49. Sure I am missing something but just cant see what.

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Jeremy_NI

@Andy Holt Can you check the MIDI channel selected in your instrument in Kontakt, maybe this article will help: Configuring your MIDI Keyboard / Controller in KONTAKT

Andy Holt

Many thanks Jeremy. Since I posted I think I discovered the problem. All the audio files were missing. Not sure how but I think dropbox had a part to play.

Anyway I reloaded them and all good again thanks

Andy Holt

Actually no I spoke too soon. All midi channels appear correct and turned on. Weirdly it was working on an old track I loaded but now not working on new track. There is obviously something I am not doing but cannot figure what. I keep switching between old and new track, it works in old track but not in new and I cannot see any differences with midi channels etc

Jeremy_NI

@Andy Holt But in any case, are you able to hear the sounds when you press the keys on the onscreen keyboard of Kontakt?

Andy Holt

yes I can and my logic screen shows incoming MID info

Jeremy_NI

@Andy Holt Do Komplete Kontrol and Logic both have full disk access? How to Enable Full Disk Access on macOS

Andy Holt

yes they both do along with Kontakt etc

Jeremy_NI

@Andy Holt Are you using Logic 10.8? Did that start to happen with this version of Logic?

Andy Holt

No I am using 10.7.9 I am not going to update Logic or OS until the apps I am using say its ok

Jeremy_NI

@Andy Holt That's awkward. I've contacted you by email, my colleagues will need to have a deeper look in your issue.

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