Any Idea when the S88 MK3 will be in stock

arahming
arahming Member Posts: 8 Newcomer
edited October 22 in Komplete Kontrol

I was wanting to put my MK2 up for sale but have no idea when the MK3 will be back instock anyone at NI have any idea

Best Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    There will be stock for the pre-ordered S88 MK3. For later stock, it's too early to tell.

    If you pre-ordered your S88 MK3 through NI:

    • S88's are arriving early / mid December
    • All preorders are being prioritised!
    • European preorders will be fulfilled / shipped around Dec 11th
    • Americas preorders can ben fulfilled/ shipped around Dec 13th


  • Matthew_NI
    Matthew_NI Product Team Posts: 1,454 mod
    Answer ✓

    The units have made their way on ocean to the Americas and are in the process of distribution. That sounds like the correct timeline to me.

    It has taken significantly longer than anticipated to ship units around the world. For instance, container ships cannot easily, safely and efficiently pass through the Suez Canal at the moment, and many are opting to sail all the way around the tip of South Africa, adding significantly to journey times. Added to which there is a backlog, which keeps changing, which in turn has continue to change for us, as a customer of such shipping services.

    It's been enormously frustrating, and I'm sorry that you've had to deal with this too. The impact of various geopolitical situations has certainly had a knock on effect to companies like ours, some of which is truly beyond our control.

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Answers

  • Milkman
    Milkman Member Posts: 277 Advisor

    Probably after all the RMA's finish up, lol. Sounds like a bunch of people got the wrong version of the mk3 keyboard(a "prototype" or something?), and they bricked themselves when firmware updates were applied.

  • arahming
    arahming Member Posts: 8 Newcomer

    Haha that's an expensive mistake. I wish they would do an update of the MK2 to give it light guide without Komplete kontrol

  • GhostriderGlenn
    GhostriderGlenn Member Posts: 17 Member

    I wonder if they will ever publish the In Stock status. Still waiting for my order to arrive.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    There will be stock for the pre-ordered S88 MK3. For later stock, it's too early to tell.

    If you pre-ordered your S88 MK3 through NI:

    • S88's are arriving early / mid December
    • All preorders are being prioritised!
    • European preorders will be fulfilled / shipped around Dec 11th
    • Americas preorders can ben fulfilled/ shipped around Dec 13th


  • Ronvak
    Ronvak Member Posts: 18 Member

    Hi any update when S88 MK3 will be in stock again ?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    edited December 2023

    @Ronvak Some Europe and US retailers should get some units to sell next week. On our webshop, we're currently sold out in Europe, possibly a few units will be available by the end of the month. If you're in the US, then there should be some available units on Friday on our website.

  • arahming
    arahming Member Posts: 8 Newcomer

    Any updates on this I didn't see anything in the US last friday

  • PoorFellow
    PoorFellow Moderator Posts: 4,907 mod

    Quote : Jeremy_NI , December 18 : Hey all, european orders have been fulfiilled. There is a 4-5 days delay for the US, orders should be fullfilled this week. I know the more we approach Xmas the more time sensitive it gets. Sorry for the delay.

    Quote 2 : Jeremy_NI , December 18 : As I've said, the US orders should be fullfilled this week, european orders have all been fulfiilled by now.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @arahming @PoorFellow The dates are for units that were pre-ordered.

  • slojotaa
    slojotaa Member Posts: 22 Member

    Hi Jeremy, you seem to have a good "411" on this stuff; therefore a random question...., which is the model of S88HD that I have registered? I am having the damnest of times getting the unit to work on Mac with a hybrid studio setup and Ableton live. I'm wondering if the wrong drivers or Sanoma update caused an issue. For example, the Midi shows Komplete M11 in the first column in Ableton setup, but the other two columns, despite showing Komplete, are faded to back and show this or "NONE". Thanks, and I was thinking about upgrading to the new S88 Mk3. Thanks

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @arahming I checked your account, it seems to be a MK1, so you might want to use Komplete Kontrol 2.9.6 and read the following: Notes on Ending Software Support for Komplete Kontrol S-Series MK1 Keyboards

  • arahming
    arahming Member Posts: 8 Newcomer

    I just sold my MK2 and have transferred the license to someone else... I preorder the MK3 through Guitar Center and have been waiting on it

  • arahming
    arahming Member Posts: 8 Newcomer

    I hope I am not in for another SubPac thing I have been waiting on a new subpac for about three years.. lol.. just joking I would compare NI to subpac. Anyways I spoke with Guitar center about my back ordered S88 about 3 weeks ago they said NI said they would be in stock today. I spoke with them today they said it would be in stock on the 17 of Feb... I would think that NI has received all the orders from the distributors so they should have a good timeline of when these items will be available or am I wrong and this might be a long wait and I shouldn't have sold my MK2..

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,454 mod
    Answer ✓

    The units have made their way on ocean to the Americas and are in the process of distribution. That sounds like the correct timeline to me.

    It has taken significantly longer than anticipated to ship units around the world. For instance, container ships cannot easily, safely and efficiently pass through the Suez Canal at the moment, and many are opting to sail all the way around the tip of South Africa, adding significantly to journey times. Added to which there is a backlog, which keeps changing, which in turn has continue to change for us, as a customer of such shipping services.

    It's been enormously frustrating, and I'm sorry that you've had to deal with this too. The impact of various geopolitical situations has certainly had a knock on effect to companies like ours, some of which is truly beyond our control.

  • DunedinDragon
    DunedinDragon Member Posts: 973 Guru

    I ordered mine on Saturday direct from Native Instruments and it was shipped out to me yesterday via FedEx, so I'd say....right now. Unless you want to wait until they get allocated and shipped to a dealer. That's a whole different animal.

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