Unable to log in to Native Access?

Hellcat_Sneer

Hey all,

For some reason today I cannot log in to Native Access. I put in my email and password and get stuck on a screen that says Native Access. If I quit and retry, it tells me to restart my computer and try again, and that if the issue persists, to contact support.

Does anyone have any experience with this?

Thanks in advance!

ShelLuser

I just tried myself but I have no issues. Couldn't help but notice that NI doesn't let us off the hook when it comes to promoting their discount periods ;)

So.. it doesn't seem to be a global issue.

PoorFellow

https://community.native-instruments.com/discussion/18190/unable-to-log-in-to-native-access

My Native Access log in just fine , but I am on PC :

Standard troubleshooting : Native Access Error: "Unable to log in" : https://support.native-instruments.com/hc/en-us/articles/13415633434269-Native-Access-Error-Unable-to-log-in-

Native Access Support is here : https://support.native-instruments.com/hc/en-us/articles/360002705378-Native-Access-Solution-Wizard-WIZARD-

PostProMatt

I'm in the exact same boat. Any luck solving the issue?