Akai APC 64 not connecting to Battery 4

Does anyone know why my Akai APC64 does not connect to battery 4 when I have the app opened? When I open it through the plugin in ableton it connects to MIDI and lets me use the pads, But when I have ableton closed or want to open the app itself while ableton is open, it shows the controller but won't let me turn it on to use MIDI pads.

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Uwe303

Normally you should see the midi device in the midi input settings tab, if not the controller is maybe occupied by ableton, you can only connect one midi device to one software normally.

MasheenDream

I wondered if that was the issue but wasn’t quite sure as I’m new working with midi! Thanks for the response!

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