Has anyone a solution for restoring KK presets after updates

JOHN IE

as above.... lost all my presets after the KK update in a album session im doing..... i tried rolling back the updates but all the KK presets have disappeared......

would really appreciate any help as my integrety as a producer and a label deadline are at risk,

Thanks in Advance

JesterMgee

First advice, never do ANY update when working on projects without a decent backup solution.

Likely, you need to simply open KK and let it scan depending on how large your preset library is it could take some time to scan and populate but likely, you will want to revert back to 2.9 given some of the issues in the latest version being reported

JOHN IE

Thanks JesterMgee, believe me I'm aware of dangers of updating during projects but i guess i clearly didn't see the the KK update amongst all the other plugin updates when i ran Native Access app the last morning, as you suggested i did roll back the KK version to 2.9 but to no avail.. i went through the whole process that NI suggest to be done when uninstalling kk deleting local app files etc but I'm absolutely baffled as to how they let the 3.0 update go through without proper due diligence.. i went back through all my 4 year sessions and every single preset has been wiped.. granted those projects have been delivered to the client but as i said in the post its the current project that has my reputation on the line as a producer, if there's anything at all that you can help with i would be so grateful.

Thanks for reaching out i really do appreciate it,

I've been looking at the posts about this and NI have fallen short on this in a major way

jef

Hey John! If you mean your projects load up with empty Komplete instances... I had the same problem (in Cubase) and found that I had to get KK running in an empty project, then perform the scan from within Cubase, that seemed to fix things for me. (scanning standalone didn't do anything). Worth a try! (Actually... that was last week on 2.9.x Hopefully this applies for V3)

JesterMgee

Just out of curiosity, are you saying all your factory presets for all NI instruments are also missing? I know KKv3 uses a new db file so when you install it and run for the first time it needs to rescan all your VST then rescan all NKS files. I dont have V3 installed at the moment but in my testing, it appeared to at least scan all my NKS files which I have in a custom factory entry and all my other instruments appeared to also display tho I did not pick thru them.

I am guessing you are on mac so not too sure what to check there but first I would look in the preferences - Library tab and see if the locations are listed for the libraries or if the thing is empty.

JOHN IE

https://community.native-instruments.com/discussion/comment/101892#Comment_101892

Hi Jef, thanks for the feedback, yes the KK instances are gone (plugin not found etc) the midi arrangements are still there but without the kk instance also the automation has gone so I'm just left with a blank midi channel, im in Ableton 11 but i tried what you suggested and to no avail.... im gonna try to upgrade again to kk 3 but i don't hold out much hope... any other suggestions?

Thanks

Thusis

You use Mac or Windows? In Mac Komplete Kontrol User Presets are located in Documents/Native Instruments/User Content.

The presets should be phisically there, doesnt make anysense that Komplete Kontrol Software deletes them with a scan. You can check if the presets are there. I would recommend to revert back to 2.9.4 or 2.9.6 and rescan the DB.

Therefor go to User Library/Application Support/Native Instruments/Komplete Kontrol. In there you can delete all files but not the folder! There should be files like komplete.db3. This will completely rescan your Factory and User Preset Base as the Plugin Base. After deleting the files in this folder open Komplete Kontrol in Standalone mode and wait. It will rescan now and this will take some time depending on how much plugins and presets you have.

If you are not familiar how to open the Mac User Library you can search for it in the internet.

If you are on Windows someone else here needs to support you to point to the right folders.

If this doesnt solve your issue you habe another problem and lost your preset folders which i highly doubt.

Good Luck 🍀

Thusis

https://community.native-instruments.com/discussion/comment/101933#Comment_101933

And this is important as well as Jester stated. Check if in Komplete Kontrol Prefernces under Library in Factory and Users Folder Paths are there. But here as well would be strange if the Software would erase that because these are .plist files as far as i knowwhich will not be touched with the installation process of Komplete Kontrol

JOHN IE

https://community.native-instruments.com/discussion/comment/102622#Comment_102622

I'm a widows guy, Windows 10 PRO Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz  3.19 GHz

Like you say i may need windows peeps to chime in with regard folder locations etc,

I have rolled back to KK 2.9.4 but still the same result... the thing is all my presets are there and there's no issue recalling them (even the ones from years ago) but its the session instances that just disappeared along with the automation that was written along with the ques (for every session for 4 years that had KK on the session) I'm using mainly Spitfire strings and brass so all the inputs for said instruments are just gone, the midi notes are still there but just not the instruments i played the sections on and there's 20+ channels,

The session was ongoing and with the usual client chopping and changing buzz so I'm kind of against the wall as to explaining why I'm late with the latest arr.

Thanks for everything Thusis i really do appreciate the feedback.... its nice to know thers help out there, if anything comes to mind let me know 😉

Kymeia

Sounds like you need to rescan plugins in KK then rescan the database. Your presets are still there but the new KK has a different database so needs to build that first

myalteredsoul

I had this happen to me as well. Both my custom now libraries and presets were cleared when updating to kk 3.0 via native access. Luckily I had em backed up (also rolled back to 2.9 now due to multiple plugin UI’s from now partners not loading in kk 3.0). I could see this being a nightmare for anyone who doesn’t have em backed up, though.