I have not been able to log into my Izotope Account for ver a month…anyone know how to fix this?

Daveporter33765 · 2023-10-16T16:49:38+00:00

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I have not been able to log into my Izotope account for over a month. I can not log in to my account on the website and I can not log in to the update app. The iZotope web site states that they are having a log-in issue and that it will be fixed as soon as possible. However, nothing seems to be being done to fix this issue. Has anyone been able to resolve this issue?

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LostInFoundation

https://community.native-instruments.com/discussion/comment/100930#Comment_100930

Be aware that this solution is working for some but not for all. In my case, none of my accounts details work (NI nor iZotope)

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Paule

Please open a ticket at support and describe your issue for the NI employées.

Kymeia

https://community.native-instruments.com/discussion/17588/i-have-not-been-able-to-log-into-my-izotope-account-for-ver-a-month-anyone-know-how-to-fix-this

Now the website is hosted on NI servers it seems to make autofilled passwords try to use my NI login instead of the iZotope one. The solution I found was to override the autofill and enter the details manually for my original iZotope account.

LostInFoundation

https://community.native-instruments.com/discussion/comment/100930#Comment_100930

Be aware that this solution is working for some but not for all. In my case, none of my accounts details work (NI nor iZotope)

Michael Leary

Still a mess

PoorFellow

https://community.native-instruments.com/discussion/comment/104580#Comment_104580

Did you try an alternative browser using the original iZotope account log-in email and password ? (accepting all cookies and no plugins in alternative browser) (browser suggestions , e.g. : Vivaldi browser , Opera browser)

Michael Leary

No. Not to muddy things up I only use Edge or Chrome on Win 11 pro.

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