I have not been able to log into my Izotope Account for ver a month…anyone know how to fix this?

Daveporter33765 · 2023-10-16T16:49:38+00:00

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I have not been able to log into my Izotope account for over a month. I can not log in to my account on the website and I can not log in to the update app. The iZotope web site states that they are having a log-in issue and that it will be fixed as soon as possible. However, nothing seems to be being done to fix this issue. Has anyone been able to resolve this issue?

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Accepted answers

LostInFoundation

https://community.native-instruments.com/discussion/comment/100930#Comment_100930

Be aware that this solution is working for some but not for all. In my case, none of my accounts details work (NI nor iZotope)

All comments

Paule

Please open a ticket at support and describe your issue for the NI employées.

Kymeia

https://community.native-instruments.com/discussion/17588/i-have-not-been-able-to-log-into-my-izotope-account-for-ver-a-month-anyone-know-how-to-fix-this

Now the website is hosted on NI servers it seems to make autofilled passwords try to use my NI login instead of the iZotope one. The solution I found was to override the autofill and enter the details manually for my original iZotope account.

LostInFoundation

https://community.native-instruments.com/discussion/comment/100930#Comment_100930

Be aware that this solution is working for some but not for all. In my case, none of my accounts details work (NI nor iZotope)

Michael Leary

Still a mess

PoorFellow

https://community.native-instruments.com/discussion/comment/104580#Comment_104580

Did you try an alternative browser using the original iZotope account log-in email and password ? (accepting all cookies and no plugins in alternative browser) (browser suggestions , e.g. : Vivaldi browser , Opera browser)

Michael Leary

No. Not to muddy things up I only use Edge or Chrome on Win 11 pro.