I doubt there are many here who don't believe MK3 and NKS2 are ultimately going to be a great improvement. And the future looks bright. I personally am very excited about the new gear, and I even excitedly predicted direct connection to Kontakt was forthcoming when I saw Kontakt 7. I have been waiting for KK3.0 and the MK3 for years just like many of you. All good on that front and I even get that it will take time to get it working perfectly.
The anger/disappointment isn't about any of that road map. It is a hard-coded human response that we all have when we feel we have been "jilted" or "wronged" somehow. By that I mean that all Native Instruments had to do was throw us all a bone or 2 and many would have been satisfied. Just a simple minor thing like making the preset window bigger so we don't have to use D-One's hack every time there was an update. Just a little love would have gone a long way and it is as simple as that.
I cannot speak for all, but I feel it would be right and proper if Matt/Team were to allocate just a bit of resources to take care some of those simple things and issue one more version (2.9.5) as a nod to the MK2/1 user base. Not new features per se, just tweaks to the existing software! This will make so many of us happy in the meantime and give the NI Team time to get the new kit and software up to speed. And once they get it up to speed, most of us will no doubt migrate. But there is nothing wrong with giving us a bit of love in the meantime. That is what customer service is supposed to be all about!
MAY I SUGGEST A VOTING POLL?
You could poll the user base to ascertain the most requested tweaks that are "reasonable" under the circumstances. We are all intelligent and understand that dynamic window resizing is not possible and as such is slated for 3.0. But if it is something that we users can fix ourselves with Kontakt scripts or changing a few numbers in the komplete kontrol.exe/.dll files, then those should certainly be on the table.
Had you done this, NI, I think you could have avoided this flack you are getting now and it isn't too late. It would be a little bit of pain for a lot of gain, particularly on the good will front.
I hope you will consider this or something similar as it is certainly not too late.
Cheers,
Tony
