Expansions not showing up in Kontakt

Gerry Charles
Gerry Charles Member Posts: 3 Newcomer
edited October 26 in Kontakt

i repaired, re installed re Everything'd kontakt 7 & the following but none of my newer NI expansions "drift theory, bump , Haze,, are showing up (kontakt 7 standalone nor the library list) yet they're all fine in Native Access.. thought it might've been an M1 issue, Rosetta,, did both , no luck, tried loading from files library but when i click on the folders for these newer expansions, no Nicnt or nki files exist .- it seems like everything tripped up on the last couple of updates,,- Anybody?


Best Answer


  • PoorFellow
    PoorFellow Member Posts: 1,102 Guru

    You are simply giving too little information about it all..

    What are your OS , (from context) yes MAC ! , but what MAC ? And Kontakt version 7.?? ?

    Your O.S. might be new enough ? , and if it is problem is another , but for starters then OS requirement is :

    Mac: Intel Macs (i5 or higher): macOS 11, 12 or 13 (latest update).

    Apple Silicon Macs (via Rosetta 2 & natively on ARM in Standalone or in hosts that support it): macOS 11, 12 or 13 (latest update).

    Also : Compatibility of Native Instruments Products on macOS :  https://support.native-instruments.com/hc/en-us/articles/360014900358-Compatibility-of-Native-Instruments-Products-on-macOS

  • Gerry Charles
    Gerry Charles Member Posts: 3 Newcomer

    sorry,, the frustration does me in,, had to step away for awhile-, but, ,specs are macOS Monterey 12.6.3 MacBook Pro 16-inch, 2021 M1 32GB - newest install of Native Access, newest install of kontakt7 and all previous working expansions,- (those from a couple years back up to about 5 months ago all work fine, locations are fine-libraries are on an owc 2tb external- no problems outside of after updating- those newer expansions Bump, Body Mechanik, Burnt Hues, Drift Theory etc,, are all showing up in Access just not at all in Kontakt 7 when opened in standalone or within daw - it's like it's kontakt itself is stuck & won't update or change library info- i'm on 12.6.3 about to go to 12.7 Os update & see if that shakes things up- appreciate you replying -

  • LostInFoundation
    LostInFoundation Member Posts: 3,753 Expert

    Maybe I’m not understanding, but…expansions in Kontakt???

    Expansions are not working in Kontakt. They are made for Maschine, with eventually functionalities in Komplete Kontrol and Battery

  • PoorFellow
    PoorFellow Member Posts: 1,102 Guru

    Thank you for the kind update , I know little about MAC and alas then as far as I know then the resident N.I. costumer service person Jeremy_NI has just started a rather long period of personal time off so I can not call him (Quote Jeremy : I'm out of office until November 6th. For emergencies you can ping @Kaiwan_NI or contact support here: https://support.native-instruments.com ) , but you having added more information is going to make it a lot easier for other people to take a look if they have something to add.

    Incidentally , please forgive me for asking you to check this also, but since it has actually happened that someone just had to dig a level deeper into the directories to be able to add the expansions then I have to ask you to check for that too.

    Else I found this also, please check this thread ! : https://community.native-instruments.com/discussion/14831/libraries-not-showing-up-in-kontakt-7

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,437 admin

    I think you might be referring to Komplete Kontrol? We've got similar reports here:

    I'm checking with the team rn if this is a known issue.

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,437 admin
    Answer ✓

    Hi @Gerry Charles if you were referring to Komplete Kontrol, we've just rolled out a fix for this issue:

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