KONTACT Issue

David P. · 2023-10-03T15:21:47+00:00

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Been using these products for years and never had any issues. In the middle of a project and BAM.

Today KONTACT has disappeared and all the addons are showing DEMO. I went so far as uninstalling KONTACT and now Native Access does not give me the ability to reinstall it at all.

What may be the issue with KONTACT?

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LostInFoundation

It could be 2 known issues: products not appearing in Native Access (which should have been solved in the last updates of NA…are you up to date?) and products showed as demo, for which you can have a look at this article:

https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access

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David P.

This step seemed to fix it (so far). All my stuff is showing up correctly now in Native Access.

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2. Your activation fails because of corrupted or missing activation tokens

This can be solved by following the steps outlined here:

Make sure Native Access is closed.
Navigate to the following directory:
C: > Users > Public > Public Documents
Delete the folder Native Instruments.

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I have to download some stuff over again and can't note if I'm totally fixed until I test it in my DAW again, later on.

Thanks for the assistance.

LostInFoundation

You’re welcome

LostInFoundation

https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access

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