New PC-System: Problem with NI Product :( (licence)

addy-b

Hi,

I bougt "NI Komplete 11 Ultimate" some time ago.

Now, I bougt a new PC System to make faster and easier music with cubase.

I had to install "NI Access" and since i´d done this, my "NI Komplete 11 Ultimate license" is now only a "NI Komplete 11 Players" licene without a mass of Instruments, i´d used in the past!

How can I fix that bad problem NI?

Reefius

Are you sure you're logged in with the same account as your old PC?

Do you see any products on https://www.native-instruments.com/en/my-account/my-products-serials-downloads/ ?

Reefius

Are you sure you're logged in with the same account as your old PC?

Do you see any products on https://www.native-instruments.com/en/my-account/my-products-serials-downloads/ ?

addy-b

Ohhhhh no!

You was right, such a mistake.

Thank you