New Tracks Not showing up in Traktor
Long time lurker and first time poster. Asking because I have been unable to find an answer to my issue. I have submitted a support ticket but thought I'd ask the community as well.
For reference, I upgraded my macbook pro from a 2011 to a 2019 Intel mbp.
In doing so, I used time machine to port over to my new machine so I didn't lose any music/apps etc.
Now, I'm having issues where Traktor does not see my newly purchased music. My folder structure is organized by Genre>Sub Genre (It works easiest for me coming from record crates).
I download all my music to a staging folder then sort through and place them in the proper (sub) genre folder however no matter what I do, Traktor does not see my newly purchased tracks as of my upgraded comp.
I've tried everything I can find and think of:
- My Music folder on Traktor settings is configured correctly - Pointing to Record Crates
- I've re-imported my track collection
- I've tried to re-import the individual folders
- I've tried to manually drag new tracks to the appropriate folder in Traktor
- I've tried to manually drag new tracks into the track collection
- I've completely uninstalled and reinstalled traktor and associated files/folders
Nothing has worked. This is happening across all my music folders. Has anyone else experienced this?
It seems like our support team is already taking care of you via email.
Just copying what they suggested after your conversation with them in case it helps others as well:
It you set-up your system via Time Machine, please view the follow disclaimer on the subject:
My Native Instruments Product does not work after using Migration Assistant / Time Machine / Carbon Copy Cloner (Mac OS)
If you have not already please reinstall anything NI related you loaded with the use of Time Machine, you may apply the following to uninstall NI software from your Mac:
How to Uninstall Native Instruments Software from a Mac Computer
Uninstalling NI Software from a Mac Computer [VIDEO]
And how to uninstall Traktor:
How to Uninstall TRAKTOR from a Mac Computer
Please then use Native Access to re-install our products on your system.0
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