Transfering license

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ulf thunberg
ulf thunberg Member Posts: 3 Newcomer

I got a Komplete Kontrol 49 that I want to sell but when I try to transfer the downloadable stuff it says Not transferable. How do I get past that?

Best Answer

  • LXNDR_BE
    LXNDR_BE Member Posts: 73 Helper
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    There are different Licence-types at NI

    • the normal one
    • the HW one (bound to Hardware)
    • and some that are not transferable because, f.e. the Software is to old that you try to transfer, also Komplete Start is not transferable, beacuse it is bound to the Komplete package with th Kontrol 49.

    If you sell the K49 and the new owner enters the Serial, often he automatically gets those package licences transfered.

    I got Maschine MK3 second hand and within that bundle I got "Komplete 11 Select for Maschine", "Maschine 2 for Maschine", ... all these are not transferable on its own.


    Hope this helps

Answers

  • Uwe303
    Uwe303 Moderator Posts: 3,260 mod
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    Hello,

    have you tried to transfer the entry komplete kontrol A49 or something like that, cause you can't transfer single stuff, just all together.

  • LXNDR_BE
    LXNDR_BE Member Posts: 73 Helper
    Answer ✓
    Options

    There are different Licence-types at NI

    • the normal one
    • the HW one (bound to Hardware)
    • and some that are not transferable because, f.e. the Software is to old that you try to transfer, also Komplete Start is not transferable, beacuse it is bound to the Komplete package with th Kontrol 49.

    If you sell the K49 and the new owner enters the Serial, often he automatically gets those package licences transfered.

    I got Maschine MK3 second hand and within that bundle I got "Komplete 11 Select for Maschine", "Maschine 2 for Maschine", ... all these are not transferable on its own.


    Hope this helps

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 10,335 mod
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    There is a period after buying a product where you can't transfer the license but you can contact our registration agents here, they usually can override this feature: https://bit.ly/NIsupport_RA

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