How to fix Kontakt 7 Installation failed error in Windows 11

frankbriamusic
frankbriamusic Member Posts: 2 Newcomer
in Native Access

I'm trying to update my Kontakt 7 installation. When I click update in Native Access, I get Installation failed" error - with no other information. I have uninstalled Kontakt 7, run the uninstall registry cleaner (which no longer finds Kontakt 7 in the list), but nothing changes.

I run Windows 11 Pro with Intel i9-9900KF CPU @ 3.60GHz 3.60 GHz and 64.0GB RAM

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,045 mod
    Answer ✓

    Did you restart Native Access after the uninstallation of Kontakt? Please do so, if Kontakt is still not showing as a product to install, even after pushing the refresh button, here is the installer: Kontakt 7.5.2 for Windows

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,045 mod
    Answer ✓

    Did you restart Native Access after the uninstallation of Kontakt? Please do so, if Kontakt is still not showing as a product to install, even after pushing the refresh button, here is the installer: Kontakt 7.5.2 for Windows

  • frankbriamusic
    frankbriamusic Member Posts: 2 Newcomer

    I did. But the installer worked directly. Thank you.

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