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hallo i purchased kontakt7 bundle

fransWolf
fransWolf Member Posts: 3 Newcomer

where do i find de download

Answers

  • Uwe303
    Uwe303 Moderator Posts: 2,905 mod

    Hello,

    you have to download native access, enter the serial(s) there, of course create an account first and log in, then you should be able to download all your stuff easily. Don´t forget to set maybe install folders first if you want to. Under file/settings/file management Native Access (native-instruments.com)

  • fransWolf
    fransWolf Member Posts: 3 Newcomer

    thank you for your answer

    i have native accss and y have an account. i had it earlyer

    but i can not find mij download y purchached

    when i add the serial he said you ar registered now but i stil dont no what to do then

    i can not find the bundle

  • Uwe303
    Uwe303 Moderator Posts: 2,905 mod
    edited August 2023

    If you are online and go into your account under the "my products" page, do you see your registered products? I mean on the native start site, a little man sign and then go to "my products and serials".

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,861 mod
    edited August 2023

    Make sure you are using the latest version of Native Access, as the old one might not show all products:

    Then make sure you enter the correct email and password in Native Access.

  • fransWolf
    fransWolf Member Posts: 3 Newcomer

    Thank you so far.

    i do everything correct ill find kontakt 7 bundle compleet with serial whatever y do ik can not find the downloads i wanted

    even when y put the regcode into nativeaccess my version of kontact 7 is still in demo mode

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,861 mod

    Oh I see, it's in demo mode, so it could be this current issue with Native Access: Only Kontakt 7 Player / Reaktor 6 Player shows up in Native Access

    Try these steps, hopefully this time you'll have a full functioning Kontakt.

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