HAs the support ticket system gone or is it just hard to find?
thanks
Support is still here, still accessible through NI's website:
https://support.native-instruments.com/hc/en-us
How to Contact NI Support
Right. But they doesn’t answer my question Jeremy. Has the ‘support ticket’ system gone because I can’t find it?
You have links to our typeforms/wizards, there you have some general troubleshoot steps, depending on the issue you are having. If no solution is found you always have the possibility to submit a request, submitting a request there creates a "support ticket".
I hope it's clearer now.