Symphony Series Percussion - No Sound

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Shaun College
Shaun College Member Posts: 6 Newcomer
edited October 2024 in Kontakt

I cannot get any sound from Symphony Series Percussion. I have Kontakt 7. All my other Native Instrument libraries work just fine.

Best Answer

  • Shaun College
    Shaun College Member Posts: 6 Newcomer
    Answer ✓

    This seems to be fixed after another reboot.

    Weird.

    Thanks so much to everyone who took the time to help me. You are good people :)

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,971 admin

    @Shaun College Is it happening in standalone? In a DAW? Both? What DAW? What is your operating system? Is it happening with every instrument or kit? If you play the onscreen keyboard do you get sound?

  • Shaun College
    Shaun College Member Posts: 6 Newcomer

    Is it happening in standalone?

    A: Yes

    In a DAW? Both? What DAW?

    A: Reaper

    What is your operating system?

    A: WIndows 10

    Is it happening with every instrument or kit?

    A: Ev ery instrument in the Symphony Series Percussion. All my other Native Instrument libraries work fine.

    If you play the onscreen keyboard do you get sound?

    A: No.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,971 admin

    Hey Shaun, can you check what output is selected here?

    Screenshot 2023-08-22 at 16.30.38.png


  • Shaun College
    Shaun College Member Posts: 6 Newcomer

    Output is set as st.1

    I tried the MIDI CH. on every channel. I usually set it to 'omni' but it's not working for this library.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,971 admin

    Ok, try to open the library in Kontakt in standalone. Go to settings, Outputs:

    Screenshot 2023-08-23 at 12.44.49.png

    Then first select "reset output section for standalone, then choose save current output for all formats.

    Screenshot 2023-08-23 at 12.44.34.png

    Do you get sound then? Do you "see" the sound ?

    Screenshot 2023-08-23 at 12.48.22.png


  • Shaun College
    Shaun College Member Posts: 6 Newcomer

    Thanks for the reply.

    I don't see an option for "reset output section for standalone"

    2023-08-23 (1).png


  • Shaun College
    Shaun College Member Posts: 6 Newcomer
    Answer ✓

    This seems to be fixed after another reboot.

    Weird.

    Thanks so much to everyone who took the time to help me. You are good people :)

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,971 admin

    Interesting! Good to hear it works now. About the reset output thing, I guess you are using Kontakt 6, so you have only the option to reset outputs for all formats, if I remember correctly. That can be handy when troubleshooting this kind of issues.

  • Shaun College
    Shaun College Member Posts: 6 Newcomer

    Kontakt 7, actually.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,971 admin

    If it's Kontakt 7, the option to reset the outputs for the standalone should show when you are opening Kontakt 7 in standalone.

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