Cannot here (preview) certain instruments in Komplete Control S49 MK2

Dear community,
I have loaded instruments etc. via native access. I can see all of them in Komplete Kontrol (Software Standalone Modus) and in the Display of the Keyboard (Kompl. Kontr. S49 MK2).
PROBLEM:
For some instruments, no audition is possible via Komplete Kontrol. For example, when I select the instrument "Electric Suburst", I hear the various possible sounds, but when I select "Strummed Acoustic", I hear nothing.
Also when I select drums with Komplete Kontrol (e.g. Studio Drummer) I can't hear anything. Regarding Keys: Pre-listening works for "Vintage Organs", but not for "The Gentleman". I have looked at the installation paths (all paths set as explicitly recommended by Native Instruments) etc. and also looked to see if everything else I need is installed (Kontakt 7 is installed).
But the Problem still exists.
Does anyone know where the problem lies here.
Would be very happy to get an answer.
Many greetings from Germany
Mirco
Best Answer
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Have you got the Preview Library installed from Native Access?
0
Answers
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Have you got the Preview Library installed from Native Access?
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Hey Kymeia, thanks for answering
your tip helped me!
I thought I had Previews installed, but now realized it didn't work.
Tried to install it again, did not work again. Then found the solution to my problem (Forum + NI Homepage) --> topic:
Native access stuck on installing "previews"
If someone has the same problem as me and looks here at this point in the forum:
The solution proposed by Native Instruments worked for me:
First I closed Native Access, restartet my Computer - than:
- in Native Acces: opened Preferences --> File Management: For "Content Location" I choosed a new folder with shorter Path (D:\NI Content instead of "D:\Native Instruments\NI Content)
- than i startet Previews installation again --> and it worked
Have a nice day,
Mirco
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