Display flickering on S4MK3, D2, S5 and S8 since updating to Traktor Pro 3.9

135

Comments

  • Frits
    Frits Member Posts: 14 Member

    Well, obviously I did that because I am mean and stupid.

    Not because I just purchased new hardware that does not work... and am pretty amazed and confused about how multiple responds from experts like yourself are linking to "fixes" that made me spend hours not going anywhere.

    I should not be so stupid.

  • Sûlherokhh
    Sûlherokhh Member, Traktor Mapping Mod Posts: 2,827 mod

    The 'experts' you are referring to are just users, like yourself. Trying to be helpful at that.

    You are angry (at Native Instruments), i get it, really. We've all been angry at this company at one time or another. Don't let it out on people trying to help you.

    🍁

  • Frits
    Frits Member Posts: 14 Member

    @Sûlherokhh I appreciate that. However this particular expert in that post was asking me why I posted, which was not very useful.

    Anyway thanks for standing up, all good, all friends :)

  • Sûlherokhh
    Sûlherokhh Member, Traktor Mapping Mod Posts: 2,827 mod


    Actually @lord-carlos was simply pointing out that it is not a good idea to write the same thing in many different threads instead of just keeping to the one thread, ask your question, wait for an answer, and generally lead a civil discussion that's not all over the place. In particular somebody actually answered your first question/post before you asked the same thing someplace else.

    I am writing this not to make you feel stupid but to point out something to that may seem obvious only to regular forum users.

    🍁

  • lord-carlos
    lord-carlos Member Posts: 3,589 Expert

    Not at all. I completely understand why you made your first post. I gave you an answer within minutes. But you choose to post 2 more times in different threads AFTER I gave you a solution.

  • Frits
    Frits Member Posts: 14 Member
    edited October 2023

    Dude, are you trolling? I was asking about DOWNGRADING in a relevant post.

    As you can tell I'm completely new here, and here because FIRST I have to come to terms with the HW not working (Post) THEN I could read that "I should just downgrade" (from an Expert) and that rendered the SW not recognize my HW at all..so in a NEW RELEVANT POST I asked about DOWNGRADING and you jump on my back!

    Most of my posts so far has been around the ability to even ask, please stop it!

    It IS rather unusual to buy something that is just not working, then read how one should downgrade, just to learn that that does not work.. THEN to ask about that and being told that I am double posting, THEN to read that I should join a freaking BETA PROGRAM?!?

    As a newbee I'll have to ask you to forgive me for not following the strict paths here - I'm sort of thrown off course by the whole thing!

  • Stevan
    Stevan Traktor Mapping Mod Posts: 2,043 mod

    X1 Mk3 was released with a flaw and this beta fixes it.

    Super solid beta, I use it every day - https://community.native-instruments.com/discussion/17066/3-10-1-beta-1-uploaded#latest

    Grab it, install and enjoy your X1 M k3 without the screen flickering issue.

  • lord-carlos
    lord-carlos Member Posts: 3,589 Expert

    Nope, not trolling. And I don't know who told you to downgrade.

    The current beta should be just a simple installer. It's the current 3.10 with the screen fixed, no other changes.

  • Sûlherokhh
    Sûlherokhh Member, Traktor Mapping Mod Posts: 2,827 mod
    edited October 2023

    Please. Nobody here is making fun of your understandable frustrations. Still, you are basically flailing wildly at the people that are calmly trying to help you. My advise (not top-down mind you) is to take it down a notch and not accuse fellow forum users of purposefully riling you up. I wouldn't mind you contacting NI directly with your grievances. But if you want ordinary non-NI-affiliated people to be nice to you and help you, it would be a lot easier if you were a bit less aggravating in your tone. We are communicating in written form and so it is rather easy to misunderstand the subtext.

    🦋

    Edit: Irony is especially difficult to convery or understand, especially if the topic at hand requires technical expertise instead of being a lighthearted chat.

  • Xluic
    Xluic Member Posts: 10 Member

    Hello, my S4 mk3 screens are white, I test traktor pro 3.53,3.8,.3.9.3.10,3.10.1, win 10,11 and Mac, without luck, I contact with Ni and for me very helpfull people, make a lot of tests, some mails, and finally I need to send for repair, next week, because I have 2 events, I make with traktor 3.10. Beta, test a lot of hours without problem, I think to stay in 3.8 version, but the beta version are very stable, and work flawsly in a good portatil, I write this msg for say thanks at people of Ni, and it's support.

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,860 admin

    Hi all, a hotfix has been released to address the issue with AMD graphics processors: Traktor Pro 3.10.1

    Please update your sw and let us know if this resolves the issue.

  • mykejb
    mykejb Moderator Posts: 1,775 mod

    The hotfix doesn't fix the flicking on S8 displays that I reported in both Beta-1 and RC.

    Reproduction is easy : Start Traktor. Press the top right button next to the left display. The righthand display flickers at the bottom. Press the top right button next to the right display. The left display does NOT flicker, but the right display flickers then displays the correct Remix display at the bottom.

    -- Mike

  • mykejb
    mykejb Moderator Posts: 1,775 mod

    Hey @Friedemann_NI

    That's great thanks. Occasionally it seems that beta feedback disappears into a big void so it's nice to see it gets looked at :)

    -- Mike

  • Xluic
    Xluic Member Posts: 10 Member

    Well, finally my S4 are in home, excellent work from Ni support and repair centre, they change mainboard and ffc cables, and now work perfectly, not flickering at all and not black or white only color in win 10 AMD FX cpu and win 11 Intel i7 cpu, both Nvidia GPU, traktor 3.8 and 3.10.1. In time, for prepare an event for first December and more hours hard test, thanks team Ni.

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