jordz Member Posts: 1 Newcomer

im trying to install playbox but it just stays as "installing" its been 2 days and still no change. Nothing else is able to complete installation as everythings qued behind playbox. i cant stop, pause or cancel installation as theres no option to.


  • LostInFoundation
    LostInFoundation Member Posts: 4,282 Expert

    I would try to force closing NA anyway (in any case, after 2 days…).

    In the past NA used to do that and once NA was closed you could discover the instrument had been installed anyway.

    Last suggestion is to not install the instruments all together but 1 by 1

  • PoorFellow
    PoorFellow Moderator Posts: 2,682 mod

    Version of Native Acces used ? Anyway , try cancelling and removing the incomplete download , then uninstall Native Access and then re-install Native Access to see if that helps ! :

    Native Access (present version 3.5.0) :  

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,670 mod

    @jordz Please try shutting down Native Access and start your computer again. If it still occurs, does it occur with other products or only Playbox?

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