FINALLY figured out Komplete Kontrol ScanApp Crashing!!

BradHelm
BradHelm Member Posts: 3 Newcomer
edited July 21 in Komplete Kontrol

It's always bothered me that I would get anywhere from 2 - 4 crash reports when I did a hard reset on Komplete Kontrol then fired it up. I tried uninstalling, installing... no issues with any other DAWs. All my plugins worked and were up-to-date.

I recalled reading some Native Instrument documentation recently that instructed users to load Guitar Rig standalone before some other NI instruments (Maschine?- something to that effect). 

🤔

So, I deleted every Guitar Rig file I could find (used a search app called 'Funter'). I then reinstalled Guitar Rig 6, opened the standalone, and quit the application.

I then deleted the Komplete Kontrol folder contents (database, etc.) and fired up Komplete Kontrol...

OMG! No more scanapp crashes.

FINALLY!!!

🤩

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Comments

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,306 admin

    Thanks for sharing @BradHelm

    Yes that's a solution suggested by our support team. Glad to hear it helped resolve issues with scanapp

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