The subject says it all. Here are the details:
- Windows 10
- NA version 3.4.0
- Kontakt 7
Example: West Africa. But NA is not handling many different products correctly. West Africa is not the only one.
- Kontakt is not running. I open NA and I see West Africa has an update available.
- I click on "update". NA does some fancy spinning and status bar jiggery-pokery, and comes back saying update was successful.
- But West Africa still shows in NA that it has an update available. This is not correct. Unless #2 above failed and NA lied to me about the successful status.
- Next, I "reinstalled" West Africa via NA. Again, Kontakt is not active. But the NA download phase is WAY TOO FAST for it to really be downloading a 1.44 GB file. And West Africa STILL SHOWS UP with an update available.
- Next, I tried to just uninstall West Africa via Registry folder deletions and physical folder deletion from my hard drive. First, I shut down NA and I made sure that Kontakt was also not running. Then...
- HKEY_CURRENT_USER > Software > Native Instruments - I used Regedit to delete the West Africa folder
- HKEY_LOCAL_MACHINE > Software > Native Instruments - Also in Regedit, I deleted the West Africa folder
- K:\Native Instruments\West Africa - I deleted the West Africa folder from my hard drive.
- I closed Regedit and opened NA.
- After all this: West Africa STILL SHOWS UP in NA WITH AN AVAILABLE UPDATE. This is not not not right.
- Even with 9 above, I try to do a "reinstall".
- NA gives me a failure and says to check my file locations.
- I assume that NA is borking on K:\Native Instruments\West Africa no longer existing, so I create it as an empty file.
- NA does all the pretty dancing making it look like it was actually installing West Africa. But nope. Again, the download was way too fast to have actually downloaded a gig and a half of content.
- NA still shows "West Africa" as needing an update. Furthermore, my folder K:\Native Instruments\West Africa has no contents.
Native Access should just work. But it lies to me on some software products. This behavior happened under Version 2 and Version 1, too. Something is borked.
Is there a way for me to get separate "install exe" files for the products that are not updating?
This happens with Balinese Gamelan, Cuba, and some others. I can provide a full list if somebody thinks it may be pertinent.
Thoughts, ideas?