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Native Access and NIHardwareService

IsMf
IsMf Member Posts: 2 Newcomer
edited August 2023 in Native Access

Hi,

I've been struggling with NA access for a few months now. When I try to run it says "please grant permission to Native Access...."

Although I installed NTKDaemonService and did everything that was in the manuals, the situation has not changed. I still have no access to NiAccess.

I had to reinstall the Maschine studio software. So I removed NA2 and installed NA1 (works fine) Only there is no access to M studio 2.17 only 2.16. And there is a problem with uploading projects from version 2.17 (they just don't open properly in version 2.16)

In addition, the NIHardwareService protocol stopped working for me and NI jam became useless. (maschine mk3 and KKs49 mk1 works fine)

I did everything they ask in the help instructions.

I wrote to support and mentioned in the content that I did everything that was given in the help links. To which the support replied with the same links I mentioned.


This is getting very frustrating. Because instead of enjoying making music, I do things that I shouldn't.

Can we go back to the times when the NI user after installing the application had no problems with its functioning?


If anyone can help me solve the problem in starting NA2, I will be grateful!(Edytowano)Przywróć oryginał

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Comments

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,525 admin

    Hi @IsMf I noticed that you reached out to our support team in April. Is the issue still persisting?

    Would be great if you can check the device with another computer as requested by our support team so we can determine if the problem lies in the device or your system.

    Note that the inquiries you sent last month didn't reach our support team because the email address is invalid. To get in touch with our team, please complete this form here: https://bit.ly/n1install

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