Stuck on version 2.8.1
Komplete Kontrol will not update to the latest version 2.9.4.
I run Native Access and no update is found.
I have tried uninstalling and reinstalling and it always comes back to version 2.8.1.
Does anyone have a fix for this.
I have recently bought an s61 and I am getting some issues running KK in DAW (Pro Tools) so wanted to try the latest version to see if the issue is resolved.
Best Answer
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Make sure that you are running latest version of Native Access (3.4.0)
And then try running Native Access as an Admin !
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Answers
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Please supply platform and OS version info !
Try un-installing Native Access and then reboot and then try re-install Native Access :
Native Access 2 / 3 :
https://www.native-instruments.com/en/specials/native-access-2/
OR
https://www.native-instruments.com/en/support/downloads/
If latest version will not install then it is a problem that N.I. un-install and install do not properly clean after old version !
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Make sure that you are running latest version of Native Access (3.4.0)
And then try running Native Access as an Admin !
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Thanks PoorFellow for the info on Native Access reinstall.
Running Windows 10 with the latest patches.
I have Komplete 14 and everything else except Komplete Kontrol seems to be updated to the latest version.
I will try the Native Access reinstall and see how it goes
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Yes that fixed it. Native Access was on version 2.x.
After uninstall and reinstall it is now on version 3.4 and there were 5 updates listed (including the KK 2.9.4 update) that were not showing up under version 2.x
Thanks
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Thank you and I am very sorry for my confusion , but yes after making sure that you are running latest version of Native Access (3.4.0) then try running Native Access as an Admin !
You can also try using the NI Uninstall RegTool_64bit to remove the Komplete Kontrol app to see if that makes any difference : https://support.native-instruments.com/hc/en-us/articles/115003509269-Fixing-Software-Update-Installation-Issues-Windows-
If it does not I think that we need to call an Admin from N.I. support who will most likely just ask you to contact support !
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You are most welcome and I am glad that my advice were of help ! 🙂
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