pre-listening CUE button won't prevent music to be heard on output

Mateo

I am using only my MACbook, Traktor 2 big speakers and my headphone.

I am playing deck A on the output and that is ok.

Now, I want to pre-listen to deck B by myself before letting everyone listen to both decks on the output.

But it doesn't work! Both Tracks an be heard from the output even though I click CUE button to Pre-listen one of them.

The CUE button is the one(found at the center, just below the mixer section of the hardware, there are 4 CUE buttons in my case since I have the Traktor S4.

Actually if I click on the CUE button (found at the center, just below the mixer section of the hardware) I hear the music louder inside the headset, and when the CUE button is disabled I can still listen to the music on the headset but at lower volume.

But the point is not that, the point is that I cannot pre-listen the track without anyone listening to it.

Settings are fine and level of the audio on headphones is good and also the mixer knob

thank you in advance

lord-carlos

On a traktor S4 DON'T use external mode, please select internal. The second picture looks like the correct setup.

On the unit, twist the CUE / Master mix all the way to the left. That way you should only hear cue in your headphones. Middle will let you hear both master and cue and all the way to the right it will be master only.

If you have your volume fader down, play a song and press CUE, in combination with internal mode like your second picture, it should only come out of the headphones. ™