Kontakt shows files missing

Jeremiah Lyles
Jeremiah Lyles Member Posts: 3 Member

When Ioad Kontakt 6.5.2 I now get that the sound library is missing from the drive when it was never on that drive.

(See the attached Image)

I select ignore and load the library saving it to a good known location but when I restart the song file, I get the same message that the library is missing and for some reason kontakt again points to the location that the library never existed.

I completely uninstalled the software, searched for any stray .dll files and then reinstalled the software but the problem returned.

What should I do?


Answers

  • LostInFoundation
    LostInFoundation Member Posts: 4,252 Expert

    Instead of choosing Ignore, try Resolve Manually - Browse for folder and point at the right directory where the library is installed

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,595 mod

    You can also try the following: How to Batch re-save a KONTAKT Library

  • Jeremiah Lyles
    Jeremiah Lyles Member Posts: 3 Member

    Batch re-save tales an eternity to complete.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,595 mod

    @Jeremiah Lyles Yeah, maybe not the best option. Let's try another approach. What destination is shown in Native Access? Do you get a repair sign next to the library? You can check what installation path is selected here:


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,595 mod

    @Jeremiah Lyles Any update? Do you still need help?

  • Jeremiah Lyles
    Jeremiah Lyles Member Posts: 3 Member

    Multiple issues cropped up since the initial problem. I had a OS failure and reinstalled the OS. The problem did not go away but the other non Kontakt issue is that my email address was deleted from the Presonus web site and so I cannot install my DAW. I'm running in demo mode. For this reason a complete resolution will be delayed until Presonus finds out how their site was hacked and why my email disappeared.

    I have not heard from Presonus for nearly a week since. Anyone have a direct link?

Back To Top