Why is My Guitar Rig 5 Pro not working in Logic Pro X? (Apple M1 Silicon)

AnimeFanAkira

Hi, every time I try opening Guitar Rig 5 Pro in my MacBook Pro 2020 M1 Laptop running MacOs Ventura 13.4.1 inside of Logic Pro version 10.7.8 on a project, it opens it as if I never owned Guitar Rig 5 Pro (which I have owned since 2018) in demo mode and asks me to activate it, run the demo, or buy a license. When I try to activate it, it gives me an error saying ''Service center can not be found. Please run the product installer again to install Service Center.'' which doesn't seem to make sene to me since the Service Center is now Native Access right? (which I downloaded Guitar Rig 5 Pro in order to use it in the 1st place)

I have tried to uninstall and reinstall Guitar Rig 5 Pro on Native Access but it didn't seem to resolve a thing.

I left some screenshots of what happened attached here. What do I do? How can I get it to work?

Please help

Thanks

Akira

Monochrome

In case you're using the latest version of Native Access 2 (i.e. 3.4.0), please see this page:

https://support.native-instruments.com/hc/en-us/articles/10492337780253-GUITAR-RIG-5-KONTAKT-5-and-SUPER-8-R2-Open-as-Demo-Versions-on-Apple-Silicon-M-Systems

Downgrading to 3.2.3 should solve this issue.

If it doesn't, reach out to support by filing a ticket: http://bit.ly/NIsupport_install

Paule

Support for Ventura and Guitar Rig 6 only

https://support.native-instruments.com/hc/en-us/articles/360014900358-Compatibility-of-Native-Instruments-Products-on-macOS

Here compatilbility for your OS.

https://support.native-instruments.com/hc/en-us/articles/360014900358-Compatibility-of-Native-Instruments-Products-on-macOS

Catalina was the lasted OS for GR5.

The old version is discontinued for further OS since 10.15.

Monochrome

In case you're using the latest version of Native Access 2 (i.e. 3.4.0), please see this page:

https://support.native-instruments.com/hc/en-us/articles/10492337780253-GUITAR-RIG-5-KONTAKT-5-and-SUPER-8-R2-Open-as-Demo-Versions-on-Apple-Silicon-M-Systems

Downgrading to 3.2.3 should solve this issue.

If it doesn't, reach out to support by filing a ticket: http://bit.ly/NIsupport_install