Traktor 3.9 not available in Native Access

Upstairsaterics

@Mark_NI

Hello again, the new version 3.9 is not being offered automatically in the native access app? And do I have to change the def dir again to make the remix sets again?

lord-carlos

Try to remove whatever version you have installed right now. Restart native access and see if you can install 3.9 again.

lord-carlos

What OS are you using?

What Native Access version are you using?

What version of Traktor does it offer you?

Nobbi

I also cannot get the update with native access.. normally It is posted when available ❓‼️

Markovicz

Hi @Upstairsaterics, hi @Nobbi,

As @lord-carlos already implies with his questions, it depends on your operating system - update 3.9 drops support for 10.15 (Catalina) and is therefore not being offered by Native Access on this macOS (and older ones).

Is my assumption correct that you are on a macOS version below Monterey (macOS11)?

Nobbi

I have an ASUS Laptop with Windows 10 and Traktor 3.8.

Is this the reason not to be updated ?

Cheers Nobbi

lord-carlos

https://community.native-instruments.com/discussion/comment/82899#Comment_82899

Weird. What version of Native Access are you using?

Nobbi

https://community.native-instruments.com/discussion/comment/82917#Comment_82917

1.14 1 (R156)

Nobbi

Ok .. got the Update to 3.4.0 and Access to Traktor 3.9.0 😆 thanks

Upstairsaterics

@Mark_NI

This really not a lot of fun this product, in native access says I have version 3,9 installed I had the beta version installed, but I don't have this version installed, I have all the previous versions installed but there the remix sets don't work.

OS is Ventura 13.4

Sofar only y trouble with the software :(

lord-carlos

Try to remove whatever version you have installed right now. Restart native access and see if you can install 3.9 again.

Upstairsaterics

did the trick thx