Native Access Installation Problem
After downloading the Mac M1-M2 version, I was instructed to drop it into my app file. When I tried, I got a message that said, "App is not supported in your country or region." I live in Georgia in the USA. That does not seem correct. Can anyone advise? Thanks.
Best Answer
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@Erin Sierra If you didn't find a solution to your issue yet, please get in touch with our installation specialists: http://bit.ly/NIsupport_install
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Answers
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Do you use NA1 or NA2. If the first, please update to Native Access 2. Do it work?
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I have not been able to download anything. I'm new, and am trying to catch their sale.
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Hello,
This is a MAC problem, not a Native Access one. Maybe you are using VPN? Please disable it and try again.
If you are not behind a VPN, try this: In the App Store on your Mac, choose Store > Account, then click Account Settings. (You may also need to enter your Apple ID.) In the Apple ID Summary area, click Change Country or Region. Click the pop-up menu, choose a country or region, then follow the on-screen instructions.
Or perhaps follow the instructions from here:
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I looked and my country/region is correct. Any other ideas. I did read that M2 chips are a problem at the moment with NI. Does anyone know if this is true and what to do? Thanks
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@Erin Sierra If you didn't find a solution to your issue yet, please get in touch with our installation specialists: http://bit.ly/NIsupport_install
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