My Komplete Kontrol S61Keyboard won't produce any sound when I use the keys

Garry
Garry Member Posts: 10 Newcomer
edited October 2024 in Komplete Kontrol

My Komplete Kontrol S61Keyboard won't produce any sound when I use the keys either in the standalone app or in my DAW (FL Studio).


I have included screenshots below and any guidance would be greatly appreciated.



Thanks and kind regards,

Garry

Best Answer

  • Brad Yost
    Brad Yost Member Posts: 354 Pro
    edited June 2023 Answer ✓

    You want the <KOMPLETE KONTROL S-Series MK1 Driver 4.2.0> (if you have a MK1 keyboard) for your OS (Mac/Win).

    OR the <KOMPLETE KONTROL S-Series MK2 Driver 5.0.0> if you have a MK2 keyboard.

    Those are the device drivers for your keyboard, of which you are missing one (possibly two).

    NOT FIRMWARE!!!

Answers

  • JesterMgee
    JesterMgee Member Posts: 3,019 Expert

    You only appear to have the DAW port available (which is not a MIDI port but rather for the DAW control), the MIDI ports seem to be missing:


    Try install the drivers from this page for your keyboard:

    https://www.native-instruments.com/en/support/downloads/drivers-other-files/

  • Brad Yost
    Brad Yost Member Posts: 354 Pro

    Yep, you definitely need to reinstall the full driver set. The MIDI notes are only transmitted via the <Komplete Kontrol - 1> driver.


  • Garry
    Garry Member Posts: 10 Newcomer

    Thanks a lot for the quick response Jester :)


    Stupid question but is this the correct section? Because it does not seem to be detecting my Keyboard?



    Thanks again,

    Garry

  • JesterMgee
    JesterMgee Member Posts: 3,019 Expert
    edited June 2023

    Yep, correct section however what you circle is firmware update, look below at the one labelled DRIVER. Also try install that with keyboard disconnected first

  • Brad Yost
    Brad Yost Member Posts: 354 Pro
    edited June 2023 Answer ✓

    You want the <KOMPLETE KONTROL S-Series MK1 Driver 4.2.0> (if you have a MK1 keyboard) for your OS (Mac/Win).

    OR the <KOMPLETE KONTROL S-Series MK2 Driver 5.0.0> if you have a MK2 keyboard.

    Those are the device drivers for your keyboard, of which you are missing one (possibly two).

    NOT FIRMWARE!!!

  • Garry
    Garry Member Posts: 10 Newcomer

    Amazing - that resolved it. Thanks a million guys, I really appreciate it :)

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