Any tips for getting around the "Download Failed" issue?

Greg McCarthy

Recently upgraded to K14 Collector's and everything except "Amati Viola" has downloaded and installed without a problem.

Following the recommended suggestions I found on here..I've tried removing the ISO/aria2 file...moved my NI download folder to 3 different drives all of which have lots of free disk. Probably had about 15 tries at getting the files...it gets to approx 50% of the way through in about 15 mins and then dies.

Am using NativeAccess2 (3.4.0 (08493f9/ 1.12.0.0) on Windows 10

Cheers,

Greg

(Raised a support issue a couple of days ago...but its a busy time for NI atm, so thought I'd check if anyone here had any other ideas)

Sunborn

https://community.native-instruments.com/discussion/14455/any-tips-for-getting-around-the-download-failed-issue

Check this article it may help you:

https://support.native-instruments.com/hc/en-us/articles/360000750877-Native-Access-Error-Message-Download-Failed-Please-Check-Your-Internet-Connection-Windows-

I-IONG

Had same issue, and that link doesn't work for me.

Greg McCarthy

Thanks Sunborn, hadn't seen that one...but unfortunately changing the proxy settings didn't improve things for me.

In the mean time NI support pointed me at a zip download to try....took a few goes to get it...but it did work eventually.

Strange how it seems to happen on random libraries for different people.

Cheers,

Greg

Greg McCarthy

Thanks ! hadn't seen that one...will give it a try.

In the mean time NI support have pointed me at a zip download to try.

Cheers,

Greg