License transfer - still long time to get through?

trondkevin
trondkevin Member Posts: 5 Newcomer

Hi all,

sold my K14 standard upgrade license, as I've had a change of hearts, and went for the k14 ultimate instead. However, the automatic transfer ID have not been processed. How long time does this take? Just on day two, but last time with 2nd hand it was immediately...

Comments

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,523 admin

    Hi @trondkevin it can take around a week for license transfer. I see you got a reply from our support team already. Feel free to get back to us if you need help with anything else.

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