MacOS: Native Access 2 Default Application location broken?

Towjam
Towjam Member Posts: 21 Newcomer
edited May 30 in Native Access

I've installed NA2 on my Mac (MacOS 13.3.1(a)). When I go into NA's preferences and check File Management, I see that the default file location is /Applications/Native Instruments. However, there is a ❗️displayed. If I change the default simply to /Applications, this clears out the ❗️and NI, Reaktor, Kontakt, etc. all seem to install with no issue.

My question: Is the default location of applications/Native Instruments a bug? By changing it to simply /Applications, will this potentially cause errors when those apps need updating?

(Apologies if this has been asked/answered previously but I couldn't find anything. Also, I'm brand new to the NI ecosystem)

Thanks!

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Best Answer

  • Hayo_NI
    Hayo_NI Product Team Posts: 182 mod
    Answer ✓

    Hey! We're aware of this bug here, but it's just a visual bug. If you click browse and save the location again without changing anything, does that remove the icon?

Answers

  • Uwe303
    Uwe303 Moderator Posts: 2,289 mod

    Hello,

    as far as I understand the standard location is "Macintosh HD > Applications > Native Instruments" - the "native instruments" folder should be created while first installation. You could have create the folder manually, then it should have worked. You can have a look into the applications folder, you simply have now all the products there instead of all into the native instruments sub folder, it shouldn't be a problem.

  • Towjam
    Towjam Member Posts: 21 Newcomer

    That's what's puzzling. The install of NA2 did create the directory and there are files installed there - NTKDaemon, Controller Editor, Documentation, etc. I'm just puzzled why that location appears as an error in the NA preferences. If I manually point it back to /applications the error goes away.

    Screenshot 2023-05-30 at 12.00.49 PM.png


  • Uwe303
    Uwe303 Moderator Posts: 2,289 mod

    Wow that is strange, could it be some mac rights or permission issue? I'm not a Mac user myself so I can't really help you further. But i guess someone else with Mac will help. Maybe that is your issue too? https://community.native-instruments.com/discussion/4559/native-access-2-intel-mac-application-location-setting-error-flag-in-preferences

  • Hayo_NI
    Hayo_NI Product Team Posts: 182 mod
    Answer ✓

    Hey! We're aware of this bug here, but it's just a visual bug. If you click browse and save the location again without changing anything, does that remove the icon?

  • Towjam
    Towjam Member Posts: 21 Newcomer

    Browsing, and checking the same location doesn't remove the icon. As long as it's just a UI bug, I can live with it. I just wanted to make sure I wasn't missing anything or that it could lead to an issue for updates, etc.

  • Towjam
    Towjam Member Posts: 21 Newcomer

    Just fyi... NA updated to 3.5 today but this is still broken. I'm not a coder but this seems like it would be a relatively easy fix since NA has been granted full access to my disk. Running MacOS Ventura 13.4.1 (c)

    image.png


  • PhillD
    PhillD Member Posts: 7 Newcomer
    https://community.native-instruments.com/discussion/comment/86640#Comment_86640

    i have this issue too mac os 13.5.1 (22G90) - native access v3.5.2:

    image.png


  • Towjam
    Towjam Member Posts: 21 Newcomer

    Yep. Still broken in NA 3.5.2 and MacOS 13.5.2.

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