New S88 and dead G2 key :/

mkonr4d

Hey, I bought S88 from external music shop about month ago, everything was fine till today - G2 key seems to be dead, no reaction to any touch. Diod is not "highlighting" when key pressed as well. Any tips?

Kaiwan_NI

Hi @mkonr4d sorry to hear the key is not working. If you haven't already, best to get in touch with our hardware support team directly here: https://bit.ly/n1hwr