Can't install Guitar Rig Pro and Massive X.

Fornicras

Hi all

Bought K14 Ultimate yesterday and have been installing everything ever since.

However, there is little exclamation mark on Massive X and Guitar Rig Pro, and also it says "demo". I can't install them. They shouldn't be a demo, since K14 Ultimate include them, right?

Any help?

LostInFoundation

You’re right, full versions of them is included in K14 Ultimate.

Have a look at this article if it can help

https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access

Fornicras

I tried it but no luck, still looks like they are DEMO and can't be installed.

LostInFoundation

Sorry for you. It did work for other users.

The problem is I think the culprit is Native Access (latest versions are a mess). If you want you can try to install a previous version to see if it helps

https://support.native-instruments.com/hc/en-us/articles/360000407909-Native-Access-Legacy-Installers-for-Older-Operating-Systems

Fornicras

Hi again,

It is finally fixed after doing what it says on the support page and restarting the PC couple of times.

Thanks.

LostInFoundation

Happy it worked in the end