why does guitar rig 5 keeps displaying seria

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lsal
lsal Member Posts: 5 Newcomer
edited October 2024 in Guitar Rig & FX

graded to ultimate to complete 14 collectors edition. when opening projets in logic x all g

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  • lsal
    lsal Member Posts: 5 Newcomer
    Answer ✓

    Dear Jeremy, thank you for the answer ! meanwhile I worked around it by installing native access 3.2.2

    that solved the problem. I am on a M1 computer

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  • lsal
    lsal Member Posts: 5 Newcomer

    sorry about that

  • lsal
    lsal Member Posts: 5 Newcomer

    just upgraded to ultimate to complete 14 collectors edition. when opening projets in logic x all guitar rig 5 plugins gone. keep getting message "serial number is incorrect please run the service center to enter the correct serial number". when I check guitar rig 5 and 6 are installed

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,933 admin

    @lsal Is it a M1 computer? Then it's probably this issue: GUITAR RIG 5, KONTAKT and SUPER 8 R2 Open as Demo Versions on Apple Silicon / M-Systems

  • lsal
    lsal Member Posts: 5 Newcomer
    Answer ✓

    Dear Jeremy, thank you for the answer ! meanwhile I worked around it by installing native access 3.2.2

    that solved the problem. I am on a M1 computer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,933 admin

    Thanks for letting us know. If you want a more permanenet solution you shoud check the other solution provided in the article.

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