Middle C of S49 MK2 interrrupts Signal

NeisAEL · 2022-02-23T09:34:31+00:00

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NeisAEL

IMG_1453.rar

Hi,

everytime i play the middle c i get a short tone which stops even if i am holding it.

I have additionally a maschine mk3 plugged in. Does anyone has/had the same problem?

I contacted the support but no response yet. Can anybody help?

Video Attached

Thank you!

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S49 MK2

Accepted answers

Uwe303

Then it seems to me your device is defective, there is no setting, that could cause something like that. You have to contact support for further help or the seller if it is not too old.

Uwe

Uwe303

You could of course also try to compare the behavior with another key. But as already said it seems to me defective.

Uwe

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Uwe303

Hello,

you can use a midi monitor in your daw or a software like midi ox\midi view to see whats going on. If the keyboard is sending note on and note off while you holding the key it might be defective. If you have any pedals connected try to disconnect them for testing purposes.

Uwe

MIDIView - Free MIDI Monitor tool for Win & Mac (hautetechnique.com)

NeisAEL

hi,

thanks for the quick help. as you said its sending on and off.

so this is an hardware issue then right?

Photo attached

Uwe303

Then it seems to me your device is defective, there is no setting, that could cause something like that. You have to contact support for further help or the seller if it is not too old.

Uwe

Uwe303

You could of course also try to compare the behavior with another key. But as already said it seems to me defective.

Uwe

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