Hello
I have a Mac 14 M2 , ventura 13.3.1, my audio 6 not recognize in Traktor pro 3.8046
help please
Does your computer see the interface plugged in at all? Is it only Traktor that doesn’t see it?
First thing I would try is to install audio 6 drivers
https://www.native-instruments.com/en/support/downloads/drivers-other-files/
I tried to install the drivers but it gives an error, the mac recognizes the audio 6 but, not having the drive, the decks do not work
So…the problem is definitely the drivers.
Try with an older version to see if they install:
https://www.native-instruments.com/en/support/downloads/update-manager/?q=Traktor+audio+6&t=updates
Nop...no driver works...i have a S4 mk3 and X1 mk2 and they work perfectly
I don’t know if it’s the case, but did you give Full Disk Access to the Audio 6?
Yes , I do that :(
Ok. So…if no drivers allows you to install them, I would contact NI support, because this shouldn’t be happening. Open a ticket with your problem and see what they say
https://support.native-instruments.com/hc/en-us/categories/360000053677-Download-Installation
Sorry for not being able to help you more, but if the drivers don’t even get installed, there is not too much more I can do 😔
Many thanks for your help any way...best regards from Portugal :)
there is some photos
And inside traktor settings it's not listed?
Wait…from the photos it seems you DID install the drivers…
And I found something for you: did you update the Audio 6 firmware with the first link I gave you before?
And also (eventually): did you register it in Native Access?
And I also found something maybe even more pertinent: check if your computer is denying Traktor mic access: this solved the same problem as you have for another user
