Why is Kontakt 7 offered to me

knakzi
knakzi Member Posts: 2 Newcomer
in Kontakt

when I already have it as part of Komplete 14 Standard?

It is listed in Native Access as v. 7.2.0 is that maybe too old?

best, Martin

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,653 mod
    Answer ✓

    Hey Martin, that looks like a little bug on our end.

Answers

  • just_jump
    just_jump Member Posts: 72 Helper

    Offered how? Native access doesn’t list offers. I did get the offer for Factory Library 2 via email but ignored since I already have as part of Kontakt / K14.

    TLDR if you already have it don’t worry about it.

  • chk071
    chk071 Member Posts: 298 Pro
    edited April 11

    Yes, how is it being offered? Please elaborate.

  • knakzi
    knakzi Member Posts: 2 Newcomer

    It is offered under catalog/new as a "My Update" along with upgrade offers for "Ultimate" and "Collectors Edition" (and more). When I select "Kontakt 7 My Update" a page turns up telling me that "As an owner of KOMPLETE 13 Update you qualify to install and activate this version." However, as stated I already own Komplete 14 Standard. So somehow the registration probably got mixed up in the NI databases. Nevertheless It made me worry if the Kontakt 7 version I have somehow got lost in digital space ...

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,653 mod
    Answer ✓

    Hey Martin, that looks like a little bug on our end.

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