Roll Back firmware S61 MK 1?

jeffped
jeffped Member Posts: 8 Member
edited April 12 in Komplete Kontrol

Somewhere along the line either a firmware update or Maschine update broke my S61. This is first gen.

The problem I have is there is substantial lag when using the rotary encoders. It takes time for the values to catch up with the encoder's position. Sometimes no delay - sometimes as much as 2-3 seconds.

I did a long involved service ticket with video and the issue was confirmed. But nothing was ever done about it. Native Instruments are famous for abandoning products.

So I was wondering if I can roll back the firmware....

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Best Answer

  • JesterMgee
    JesterMgee Member Posts: 2,281 Expert
    Answer ✓

    Not possible to roll back AFAIK.

    Is this in Maschine? Can't say I notice any issues with the encoders on my old MK1, def not 2+ seconds for sure.

Answers

  • LostInFoundation
    LostInFoundation Member Posts: 3,766 Expert

    Did you keep the ancient firmware file somewhere in your computer?

  • JesterMgee
    JesterMgee Member Posts: 2,281 Expert
    Answer ✓

    Not possible to roll back AFAIK.

    Is this in Maschine? Can't say I notice any issues with the encoders on my old MK1, def not 2+ seconds for sure.

  • jeffped
    jeffped Member Posts: 8 Member

    The encoders work properly as far as changing sound parameters. The issue is with the text values not responding in the little displays. Especially a PITA when browsing. It seems to be a buffering problem.

  • JesterMgee
    JesterMgee Member Posts: 2,281 Expert

    Win/Mac?

    Are you testing this using Komplete Kontrol standalone?

    If you do not have anything loaded and just ahve the keyboard in MIDI mode, if you turn an encoder does it update the little bar position correctly or same issue?

    Are you connected directly to the computer or via a HUB? Do you use the original USB cable or a different one?

  • jeffped
    jeffped Member Posts: 8 Member

    As I mentioned the issue has been thoroughly examined by myself and NI support. It is well documented and the support tech was able to replicate and confirm there is a bug.

  • JesterMgee
    JesterMgee Member Posts: 2,281 Expert

    Ok, tho I have an MK1 on this machine and have no such bug on the latest firmware so if it is a bug, you are the only one it appears to affect and since I can't get the info from you I cannot attempt to test your situation so will leave you in the hands of support (tho for a 10 year old product I doubt we will see any updates)

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