My fix for NA fail downloads and installs.

tedblight
tedblight Member Posts: 4 Member
edited October 22 in Native Access

Hi, I found a work around on Mac OS (I'm wondering if the same applies to Windows)

I noticed that downloads didn't fail if my computer was active. ie I was doing something on it.

So I downloaded a free app called Amphetamine from the Mac App Store. This keeps your desktop alive.

Every single download on Native Access downloaded and install after that.

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Comments

  • LostInFoundation
    LostInFoundation Member Posts: 4,466 Expert

    It’s never a good idea to let a computer suspend if downloads are pending

  • Shockwave199
    Shockwave199 Member Posts: 16 Member

    I think it's probably just coincidence for you. After 5 attempts to get a 50 gig library to download fully without failing, in the end it was seemingly just a solid connection from NI to get it done. Nothing fancy or a clever work around, just a connection that didn't break. Seems like a server issue on their end. Not a thing wrong with my speedy and strong internet. The issue is on their end, imo. Not our computers doing something wrong.

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