how do i fix my maschine studio ? ? ?

Jerz
Jerz Member Posts: 2 Newcomer
in Maschine

My Hardware is not responding to my software i have a MASCHINE STUDIO my computer is an imac im using macOS High Sierra 10.130.6 with an i3 processor it was working yesterday for the first time after i looked on the net to try to solve the issue which i did but totally lost the video i come in the studio today and what do u know its not working it comes on and stays on the screen says MASCINE on one and Groove Production Studio on the other has anyone had this problem ? ? ? If so can someone plz tell me how to fix it thank you kindly

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Answers

  • Uwe303
    Uwe303 Moderator Posts: 1,923 mod

    Hello,

    first check all this and report back: https://support.native-instruments.com/hc/en-us/articles/4410102990097-My-MASCHINE-Controller-Does-Not-Start

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,317 mod

    @Jerz Did the article help or do you still need assistance?

  • Jerz
    Jerz Member Posts: 2 Newcomer

    I figured it out thanks but I do have another question when I go on native access and look at my account I have an expansion pack that I bought but can’t access it what do I need to do in order to use the expansion pack

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