Native Access 3.2.2 stuck on 'Loading Products'

Reefius
Reefius Member Posts: 138 Pro
edited April 4 in Native Access

NA got another update today to v3.2.2 and now it won't start anymore, it just hangs at 'Loading Products' forever.🙄

This is getting embarrassing.

Using Windows 10.

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Answers

  • chk071
    chk071 Member Posts: 242 Advisor
    edited March 30

    I'm also stuck on it. With Native Access v3.2.1.

    Wondering if NI's servers aren't working ATM.

    Oh, I also had the ominous "Dependency installation takes longer than expected" issue before that, and I had to install (or update) the NTKDaemon to fix it... Yeah, Native Access seems a bit of a mess at the moment.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,317 mod

    Hey guys,

    This issue is usually caused by something interfering with Native Access' connection to the internet, such as:

    •  VPN / Proxy software
    •  Network Security software
    •  Antivirus software

     If you are running any such products, please temporarily disable them and open Native Access again. 

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