Trying To Sell My Maschine Mk3 but can't transfer the software? it's locked

Qwasian · 2023-03-27T20:51:14+00:00

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is the only way to contact native instruments an e-mail? I don't see any phone numbers or chat features to contact them?

I purchased the item months ago so it should be past that time? I don't understand why it's locked

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Maschine MK3

Accepted answers

ozon

AFAIK, there’s no need to transfer the software for the Mk3, only the hardware registration. The new owner of the hardware will automatically receive a new software license upon registration of the hardware.

You can contact NI support via contact form or online chat.

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ozon

You can contact NI support via contact form or online chat.

Peter Harris

Just follow this link to the Hardware Support Wizard and they will take care of you.

https://support.native-instruments.com/hc/en-us/articles/360009441878-Hardware-Support-WIZARD-

Qwasian

ok thanks, I submitted a ticket......

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