Damaged Keyboard in Shipping - No Response From Customer Support For Over 10 Days
Phialethes
Member Posts: 5 Newcomer
I received a damaged S88 keyboard over 10 days ago and have not heard a single thing back from customer support yet. I placed two service request online and have sent multiple emails.
Does any Native Access staff that monitor these forums have a suggestion on what I can do to get this resolved? Does anyone else on these forums know of any way to contact support?
This lack of customer service is unbelievable.
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Sorry to hear you haven't received a reply from our support team yet. I've escalated your ticket now and you'll hear back from us soon.
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