S61 Keyboard controls do not light up or work

nativebonehead

I was wondering if anybody else was experiencing this type of problem. My S61 keyboard controller works fine as a controller but all of the controll switches/ lights are out. It has been doing this on and off and I thought that it may be some type of setting in the DAW. The displays are on fine. Does anybody know what I am doing wrong or is there a way to reset the keyboard. Thanks.

Brad Yost

Try to change the Device preference that you have set as "Komplete Kontrol - EXT-1" to the "Komplete Kontrol DAW" setting and then restart the KK GUI in Standalone.

I think you (and your DAW) are confusing the External MIDI ports (5 pin DIN) for what should be the keyboard internal hardware interface.

Brad Yost

First; use a different USB cable, try a different USB port (not on a hub), make sure that any auxiliary PSU is working correctly.

Observe in the Komplete Kontrol GUI if making changes to buttons/knobs on the HW reflect changes in the SW.

Make sure that all three instrument drivers are loading and available [KK-1, KK-Daw, KK-Ext].

Then, if no change, you may have faulty hardware, and should directly contact support via the NI website.

nativebonehead

Oh thank you so much. Yes I have tried a new cable and hooking it up right to the computer but no good so far. I will work on those other suggestions you have given me. Appreciate it.

Julesman

I'm on Windows and I had this exact issue with my S88 MKII.

Do you see "Komplete Control DAW -1" listed in either your DAW or in Komplete Kontrol software under preferences->Midi?. In Komplete Kontrol you should see the highlighted entry.

If you don't see this, and you're running on Windows, then you may need to re-install the BOME driver. Head to https://www.bome.com/products/bmidi and download and install the "BMIDI 2.1.0.44 Installer" file listed as a download at the bottom of that page.

nativebonehead

Thank you but I don’t see a preferences. I use Studio One and am in Windows. But I don’t see what you are talking about and that may be the problem I am experiencing. Below is what I am seeing. Thanks for y’all’s help.

I don’t think it sees the controller. And I have the M32 that I plugged in and it does the same thing

nativebonehead

So sorry. Yes I found that Edit-preferences-midi and the Komplete Kontrol DAW - 1 is not checked. and this is after the download you recommended. The two boxes that are checked are Komplete Kontrol - 1 and Komplete Kontrol EXT-1.

Jeremy_NI

@nativebonehead Have you tried these steps? My KOMPLETE KONTROL Keyboard Does Not Start

nativebonehead

Yes I have still the keyboard knobs don’t work or light up. Thank you.

Jeremy_NI

@nativebonehead Also in standalone? Can you send screenshots of your MIDI input settings in Komplete Kontrol in standalone?

The issue also happens when in Komplete Kontrol, right? Can you do a short video, zip it and upload it here?

nativebonehead

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Thanks for your help

Brad Yost

Try to change the Device preference that you have set as "Komplete Kontrol - EXT-1" to the "Komplete Kontrol DAW" setting and then restart the KK GUI in Standalone.

I think you (and your DAW) are confusing the External MIDI ports (5 pin DIN) for what should be the keyboard internal hardware interface.

nativebonehead

Thanks for your help. But this did not work either. The controller works as a keyboard but the lights and opther controls other than the keyboard lights do not. But I think that you must be right in some way as Komplete Kontrol does not appear to see the controller the right way. But as soon as I plug it in it sets up its own midi as KK-1 and it has export to KK-DAW. Also when I set the controller to KK-DAW the keyboard does not work either. Also in stand alone mode it will not let me change input to KK-DAW se pics. Any other ideas.

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LostInFoundation

“Also in stand alone mode it will not let me change input to KK-DAW” means you can not select it? Because from your new pictures I see it still is not selected under input

nativebonehead

Oh thank you for your patience. Yes the problem is that when I try to check that box it will not let me check it. This happens really no matter what configuration I use for external device setup in studio one. See pics below thanks so much. I think I must be doing something wrong though.

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LostInFoundation

These are my settings in Studio One. Do you see any difference?

nativebonehead

Yes I see. I think I’ve got mine configured correctly now after making a few changes see pic below. But still not working. The DAW box is checked now though in the stand alone mode!. Thanks.