About 6-7 months ago I purchased the Komplete Kontrol s49 mk2 keyboard. At first I was using Windows 10 and didn't have any issues. I then upgraded to Windows 11 Home edition and now my s49 only works intermittently. The problem is totally random occurrences of the NIHostIntegrationAgent crashing. Sometimes the s49 works all day and other times it works for a couple of minutes before freezing. I can still play whatever instrument I was in when it froze on, but can no longer use any of the controls or knobs. If I turn the keyboard off and on, it then gets stuck on the loading screen. The only way I can get it to work is to use the Native Instruments uninstall reg tool to uninstall NIHostIntegrationAgent, then reinstall Komplete Kontrol software, then run a registry cleaner and restart. Then I'm back to it may work for a day/hour... It happens in both Ableton and the stand alone Komplete Kontrol software.
I've tried everything that is on the Native Instrument Knowledge base, tried everything that the help guys told me to do and have even reinstalled my entire operating system (took 3 days to reinstall all of my software... the keyboard worked for a week then...). I've tried different cables and plugged it straight into my device but to no avail. I'm so frustrated at this point that it is totally interfering with my ability to produce any music. It's such an awesome keyboard... when it works. Does anyone have any suggestions please?