Help me with my ticket please

DubbieSauce
DubbieSauce Member Posts: 1 Member
edited October 2024 in Tech Talks

It’s been almost a month.. no response to my support ticket. I’m begging native instruments to please answer

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  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,356 admin

    @DubbieSauce First of all, our apoligies for the lack of response. You mention a support ticket from a month ago but the oldest request I could find is from March 04th, did you submit other requests from another email address? Anyway it's not normal that you did not get a reply yet, again, our apologies for that. One of my colleagues got back to you.

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