KONTAKT 7.1.8 CRASHES CUBASE 12 LATEST VERSION

catonudo

Hi there,

for at least a month now, kontakt 7 latest versions keeps crashing

cubase 12 latest versions. what the hell is wrong?

does somebody actually know?

I've been in contact with NI support for a few times now and it seems that nobody knows how to have it up and running without crashing the cubase.

im on pc, amd ryzen 3950x , 128 ram, rme ufx ii, win11.

in gods name can somebody actually help?

thank you

Jeremy_NI

@catonudo I see that you contacted our support on this issue last saturday but couldn't find other requests regarding this topic. One of my colleagues should get back to you soon.

Does it also crash in Kontakt in standalone?

Have you tried these steps? KONTAKT Crashes

If it only happens in Cubase, when does it crash? When you open a Kontakt track? When you load an instrument? Any instrument? What version of Kontakt shows in Cubase? Click on the NI logo to check. Is it the same version as the standalone version?

catonudo

Hello Jeremy,

Does it also crash in Kontakt in standalone?

I don't think so due I don't really use the standalone version.

Have you tried these steps? 

yes, all of them. nothing.

If it only happens in Cubase, when does it crash?

there is no particular time. it can be after the project opens for an hour and then just all of a sudden even if I'm not doing anything.

When you load an instrument?

no.

What version of Kontakt shows in Cubase?

latest.

Is it the same version as the standalone version?

yes.

thank you

daniel

Jeremy_NI

Ok, then my colleagues really need to look into it. Please include the result of our support tool to speed up things.