KONTAKT 7.1.8 CRASHES CUBASE 12 LATEST VERSION

catonudo
catonudo Member Posts: 13 Member
edited October 2024 in Kontakt

Hi there,

for at least a month now, kontakt 7 latest versions keeps crashing

cubase 12 latest versions. what the hell is wrong?

does somebody actually know?

I've been in contact with NI support for a few times now and it seems that nobody knows how to have it up and running without crashing the cubase.

im on pc, amd ryzen 3950x , 128 ram, rme ufx ii, win11.

in gods name can somebody actually help?

thank you

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Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,438 admin
    Answer ✓

    Ok, then my colleagues really need to look into it. Please include the result of our support tool to speed up things.

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,438 admin

    @catonudo I see that you contacted our support on this issue last saturday but couldn't find other requests regarding this topic. One of my colleagues should get back to you soon.

    Does it also crash in Kontakt in standalone?

    Have you tried these steps? KONTAKT Crashes

    If it only happens in Cubase, when does it crash? When you open a Kontakt track? When you load an instrument? Any instrument? What version of Kontakt shows in Cubase? Click on the NI logo to check. Is it the same version as the standalone version?

  • catonudo
    catonudo Member Posts: 13 Member

    Hello Jeremy,

    Does it also crash in Kontakt in standalone?

    I don't think so due I don't really use the standalone version.

    Have you tried these steps? 

    yes, all of them. nothing.

    If it only happens in Cubase, when does it crash?

    there is no particular time. it can be after the project opens for an hour and then just all of a sudden even if I'm not doing anything.

    When you load an instrument?

    no.

    What version of Kontakt shows in Cubase?

    latest.

    Is it the same version as the standalone version?

    yes.

    thank you

    daniel

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,438 admin
    Answer ✓

    Ok, then my colleagues really need to look into it. Please include the result of our support tool to speed up things.

  • Rubenn
    Rubenn Member Posts: 2 Newcomer

    I have the same problem. Kontakt 7 has been the main reason of many crashes, with multiple versions of Cubase. When it works, it works like a charm. But so often Cubase just crashes instantly when I try to load the plugin. Standalone works okay, but also often needs quite some time to actually open up, sometimes I need to click on it multiple time before an instance is finally openend.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,438 admin

    @Rubenn Have you conrtacted support about it?

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