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Native Access 3 Asking for Admin Password Every Startup on Mac

Kevin Pledger
Kevin Pledger Member Posts: 2 Noise

I am running Mac OS 13.2.1 (22D68), with Native Access Version 3.2.0 (3757095 / 1.10.0.0). Every time I start NA, I am prompted to enter my admin password for my Mac (not the NA password). That never used to happen with NA 1 (I never installed 2, skipped right to 3). Why is this? It's not a big hassle, but it sure is an ANNOYANCE!!!!

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Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 4,392 mod

    Hey Kevin, can you check the following?

    1. Open your Mac's System Preferences and click Security & Privacy.
    2. Under the Privacy tab, choose Full Disk Access from the side bar.
    3. Click the lock icon in the bottom left of the window and enter your Mac password.
    4. Ensure that Native Access appears in the list.
    5. If it does not appear in this list, click the + icon and add the following apps:
    6. Macintosh HD > Applications > Native Access
    7. Macintosh HD > Library > Application Support > Native Instruments > NTK > NTKDaemon
    8. Once completed, click the lock icon again

     

    Also make sure that the NTKDaemon is in the login items in your system preferences, under Users & Groups:

    If it's not there, unlock and add it, you can find it here:

    Macintosh HD > Library > Application Support > Native Instruments > NTK > NTKDaemon

  • iNate
    iNate Member Posts: 68 Tri

    It's now doing this on Windows 11. Every boot up it's "Installing Dependencies" and popping up a UAC Prompt.

    New since NA 3.2

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 4,392 mod
    edited March 6 Answer ✓

    @iNate The OP specified in the thread and title it was a Mac issue. So please check these articles:

    Native Access Error: "Please grant permission to NTK Daemon to install dependencies"

    Native Access Freezes on “Installing Dependencies“ at Startup

    And if it still happens get in touch with our specialists here: http://bit.ly/NIsupport_install

  • Kevin Pledger
    Kevin Pledger Member Posts: 2 Noise

    @Jeremy_NI Your response to @iNate (and taking the Mac version link) seemed to have fixed my problem. Time will tell, but as long as it doesn't start back up, it's working as it should for now.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 4,392 mod
    edited March 7

    @Kevin Pledger Thanks for the feedback, that's actually really helpful, we'll include that in our troubleshooting steps for this specific issue. Can you tell me which article fixed it or did you apply both?

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