Komplete Kontrol instrument scan restart issue

AndyL
AndyL Member Posts: 2 Newcomer

Hello all,

I just set up my new PC and installed all the plugins via Native Access.

Now when I start Komplete Kontrol and scan for instruments there are a few being scanned and then my PC reboots all of a sudden. This has not happened all day when setting up the system.

Any ideas?

It's a Windows 11 PC.

Thanks so much,

Andy

Best Answer

  • AndyL
    AndyL Member Posts: 2 Newcomer
    Answer ✓

    Update: It seems to be working now. I re-installed a couple of instruments and also did a new scan. It crashed on me once, but seems to be running smoothly for the rest of the time.

    I will keep an eye on it and let you know if anything seems to be wrong.

    Thanks so much for your help and your effort, JesterMgee!

    Cheers

Answers

  • JesterMgee
    JesterMgee Member Posts: 2,121 Expert

    So the system does a full reboot? Sounds like a bit of a major issue with a plugin by the sound of it.

    Can you note what the instrument is that is being scanned when it crashes? Ideally if you have an idea which instrument is causing the issue you can just remove that 1 instrument but otherwise it's a longer process to test.

    Do you have any other VSTs installed other than NI instruments?

    Did you manage to launch KK at all initially and set any additional paths in KK to scan?

    Basically what i'd do in this case is first just rename your VST3 folder so it does not get scanned. The VST3 folder is located at: C:\Program Files\Common Files\VST3

    Rename this to something like C:\Program Files\Common Files\VST3-backup

    Launch KK again and see if it loads. If it does, you have an issue in your VST3 folder. Add back a few plugins at a time and relaunch KK letting it scan the plugins. Keep doing that and if you hit the issue again that should identify the plugin.

    If not and you have the same issue, possibly the issue is in another folder being scanned which without being able to get into the preferences would be difficult to see what is being scanned but you should be able to check where Native Access is installing the VST2 plugins and repeat the same process there

  • AndyL
    AndyL Member Posts: 2 Newcomer
    Answer ✓

    Update: It seems to be working now. I re-installed a couple of instruments and also did a new scan. It crashed on me once, but seems to be running smoothly for the rest of the time.

    I will keep an eye on it and let you know if anything seems to be wrong.

    Thanks so much for your help and your effort, JesterMgee!

    Cheers

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